Privacy Policy

1. Introduction

MPS Couriers Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• •Personal Information: Name, email address, phone number, company name, and postal address when you submit a contact form or request a quote.
• •Job Details: Information about collection and delivery requirements, goods descriptions, access requirements, and any special instructions you provide.
• •Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform via cookies and similar technologies.
• •Usage Data: Pages visited, time spent on pages, page interaction information, and referral sources.

3. How We Use Your Information

We use the information we collect to:

• •Provide, operate and maintain our courier and logistics services
• •Process and respond to your enquiries and quote requests
• •Communicate with you about your deliveries and services
• •Improve our website and service offerings
• •Comply with legal obligations and regulations

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

5. Data Sharing

We do not sell, trade or rent your personal information to third parties. We may share your data with:

• •Service Providers: Trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• •Legal Requirements: When required by law, regulation, or legal process.
• •Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, we retain enquiry data for up to 24 months unless a longer retention period is required by law.

8. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request erasure of your data
• •Object to processing of your data
• •Request restriction of processing
• •Data portability

To exercise any of these rights, please contact us at info@mpscouriers.co.uk.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: